MANAGED SOC SERVICES
24/7 Managed SOC Services without building one yourself
Cyflare delivers monitoring, triage, investigation, and response across customer environments so MSPs and service providers can scale SOC coverage without hiring, training, or staffing it internally.
24/7
SOC Monitoring
<10-Minute
Threat Triage Time
<1%
False Positive Rate
400+
Security Integrations
What is a Managed SOC?
Managed SOC services run a security operations center for you as a service: continuous monitoring, alert triage, investigation, and response handled by an outside team instead of one you staff yourself.
MANAGED SOC SERVICES FOR MSPS
Deliver SOC outcomes without standing up
your own SOC
Cyflare Managed SOC Services help MSPs deliver continuous SOC coverage across customer environments without hiring, training, and retaining a full internal SOC team. Building and staffing an internal SOC runs roughly $1.2M to $3M a year, and most MSPs don’t have that math working. The result with Cyflare is more consistent service, lower cost-to-serve, and stronger evidence behind every customer conversation.
Reduce cost-to-serve
Validated investigations help reduce alert noise, ticket fatigue, and unnecessary technician involvement.
Standardize customer delivery
A repeatable SOC process creates more consistent monitoring, escalation, response, and documentation across every customer environment.
Protect service margins
Deliver higher-value security services without adding analyst headcount or building every SOC workflow internally.
Strengthen client confidence
Documented case activity, escalation history, and response records give customers clearer evidence of what happened, what was done, and why it mattered.
Support Compliance and Insurance Conversations
Investigation records, timelines, and reporting help support audit readiness, cyber insurance reviews, and customer accountability.
MANAGED SOC WORKFLOW
How Cyflare turns alerts into action
Those outcomes hold because the work runs the same way every time. Cyflare Managed SOC Services follow a structured operating model for monitoring, triage, investigation, escalation, and response. Every customer environment moves through the same six-step process, so onboarding stays predictable and outcomes stay consistent.
Ingest
Security alerts from in-scope tools and services are consumed into Cyflare’s SOC workflow.
Triage
Alerts are prioritized by severity, context, and risk. With <10-minute threat triage, Cyflare reduces response lag and escalation delays.
Investigate
Cyflare analysts investigate suspicious behavior to determine whether an alert reflects a legitimate threat. With a true positive rate of 98%+, this reduces unnecessary escalations.
Escalate
Validated incidents are escalated through the defined communication path with the right context and recommended next steps.
Respond
When appropriate, Cyflare supports response actions through defined workflows, automation, and analyst-led execution.
Document
Cases, response activity, and investigation context are captured to support reporting, reviews, customer communication, and governance.
CONNECTED SECURITY SERVICES
Stronger when connected to the rest of the stack
Managed SOC Services run the operational layer. They become more effective when connected to the broader detection, response, and platform layers.
Managed Detection and Response
Correlate signals across endpoint, identity, cloud, email, and network activity into one unified detection layer.
Inside Managed Detection and Response »
Managed EDR
Strengthen endpoint protection with SOC monitoring, policy support, and response workflows.
Inside Managed EDR »
Managed XDR
Cross-layer detection across endpoint, identity, email, and cloud, correlated through Cyflare ONE.
Inside Managed XDR »
Cyflare ONE
Connect telemetry, automation, reporting, and service delivery through a coordinated platform.
Explore the ONE Platform »
FREQUENTLY ASKED QUESTIONS
Frequently asked questions about Managed SOC Services
What are Managed SOC services?
Managed SOC services are an outsourced security operations capability where a provider handles 24/7 monitoring, alert triage, investigation, escalation, and response on behalf of the customer. For MSPs, this means delivering enterprise-grade SOC coverage to clients without building, staffing, or running a SOC internally.
How is managed SOC for MSP different from managed SOC for an end customer?
The work is similar. The relationship is different. When Cyflare delivers managed SOC for an MSP, the MSP owns the customer relationship and Cyflare operates as the SOC. We don't sell direct, we don't compete for renewals, and we don't show up in front of the customer unless the MSP brings us in. See how Cyflare became a seamless extension of an MSP's in-house SOC for an example.
Is managed SOC the same as MDR?
They overlap, but they're not identical. Managed SOC is the operational layer: monitoring, triage, escalation, documentation. MDR is the broader detection and response service that uses the SOC plus correlated detection logic across endpoint, cloud, identity, and other layers. Most customers use both, with the SOC operating as the engine inside the MDR offering. For a broader look at how MSP and MSSP roles differ, see MSP vs MSSP.
Do we need to replace existing security tools?
No. Cyflare Managed SOC Services work across 400+ integrations. If your customers already use SentinelOne, CrowdStrike, Sophos, Microsoft, or other major platforms, those stay. The SOC operates across the stack you already sell. See how the SOC contained ransomware in a real customer environment and how SOC analysts investigated a privilege escalation attempt for examples of the SOC running across different stacks.
We have an internal SOC team. Can Cyflare extend us instead of replace us?
Yes. Co-managed SOC is a common model. Your team handles what you want to handle, Cyflare picks up after-hours coverage, escalation depth, or specific service lines. We work as an extension, not a replacement.
Should I build my own SOC instead of partnering?
Most MSPs run this math eventually. Short answer: the economics rarely work below significant scale. See our full breakdown: Build vs Buy a SOC: The Real Cost for MSPs.
Deliver 24/7 SOC coverage without expanding internal overhead
Cyflare Managed SOC Services help MSPs and security teams scale monitoring, triage, investigation, response, and reporting with a consistent operating model.
