In order to create an offering to our customers that is predictable, scales and efficient for our customers we must be process driven.
All aspects of our SOC operations are documented via our Concept Of Operations (CONOP) document and additional documentation to ensure all staff members are adhering to process and the workflows are regimented.
We are happy to review our workflows and process with our customers. As an extension of your team, it is important to be transparent and collaborative.
