USE CASE | PHISHING AND EMAIL TAKEOVER
How Cyflare stops email
account takeover
When an attacker gets into a client’s inbox, every hour counts. Your 24/7 security team catches the takeover and shuts it down before it turns into fraud.
No MX Changes Required
Deploy with less disruption across client environments
24/7 Security Team Oversight
Analysts investigate and support remediation of suspicious activity
Account Takeover Protection
Detect suspicious logins, mailbox abuse, and malicious rules
Microsoft 365 + Google Workspace
Support the email environments clients use every day
What business email compromise looks like for MSPs today
A client forwards your team an email and says, “Does this look right to you?” Another user reports messages they never sent. A vendor payment request looks slightly different than usual. A mailbox rule appears that no one remembers creating.
At first, it may not look like a major incident. But with business email compromise, small signs can point to a bigger problem.
For MSPs, the challenge is figuring out whether this is just a suspicious email or whether someone has gained access to the account, changed mailbox settings, targeted other users, or attempted fraud.
For an MSP, this is where
you need to know:
- Was the account actually compromised?
- Did the attacker create forwarding rules?
- Were messages sent from the mailbox?
- Did any users, vendors, or customers receive fraudulent messages?
- What should the client do next?
Why business email compromise is hard to catch early
The first sign may be human
The earliest signal may come from a confused user, a suspicious vendor, or a payment question, not a flashing security alert.
Attackers use legitimate access
Once an account is compromised, activity can look normal unless mailbox rules, login behavior, and identity signals are reviewed together.
The money is gone before the alert fires
Business email compromise can become fraud, data exposure, account takeover, or broader compromise before the client understands what happened.
Clients want to know if money or data left the mailbox
They need to know whether the account was accessed, what changed, what messages were sent, and what steps were taken.
What MSPs need to investigate account compromise
Your team needs a way to connect the email activity, identity behavior, mailbox changes, and user reports without manually piecing together the story from multiple systems.
- Visibility into suspicious login behavior
- Mailbox rule and forwarding detection
- Investigation support for phishing and account takeover
- Remediation guidance
- Reporting that explains what happened in plain English
How Cyflare helps MSPs respond to business email compromise
When suspicious inbox activity appears, Cyflare helps MSPs investigate faster, understand account impact, and take the right response steps before the issue turns into fraud, data exposure, or wider compromise.
Confirm whether the account was compromised
Cyflare helps review suspicious logins, mailbox activity, forwarding rules, and user behavior to determine whether unauthorized access occurred.
Stop the activity and guide remediation
Cyflare supports response actions such as removing malicious rules, escalating suspicious activity, and guiding the next steps needed to secure the account.
Give the client a clear explanation
Cyflare Managed Email Security brings together 24/7 security team oversight, account takeover protection, Microsoft 365 and Google Workspace support, and no-MX-change deployment to help MSPs investigate suspicious inbox activity with less disruption.
Cyflare services that support email and identity risk
Cyflare reduces email and identity risk by combining Managed Email Security, Managed XDR, Managed SOC Services, and Managed EDR, delivering faster detection, coordinated containment, and stronger post-incident support.
Managed Email Security
The front line for takeover. Catches the phishing and malicious logins that lead to a compromised mailbox, and flags the rule changes and forwarding that follow.
Managed XDR
When a stolen login touches more than the inbox, XDR connects the email, identity, and endpoint signals so you see the full scope of the takeover, not just the mailbox.
Managed SOC Services
24/7 security team that investigates the suspicious login at 2am, not the next business day, so a takeover gets contained before money or data moves.
Managed EDR
If a stolen email credential leads to a device, EDR catches what the attacker does next on the endpoint, before it becomes a foothold.
Cyflare ONE Platform
One place to see the whole takeover unfold: the alerts, the investigation, and the report you hand the client when they ask what happened.
Recent Blog Posts
Business Email Compromise Protection FAQs
What is business email compromise protection?
Business email compromise protection helps organizations detect and respond to suspicious inbox activity, account takeover, mailbox abuse, phishing, and fraud attempts.
How do MSPs know if an account was compromised?
Signs may include suspicious logins, unusual mailbox rules, unexpected forwarding, messages the user did not send, vendor payment changes, or phishing emails sent from a trusted account.
How does Cyflare help with account takeover?
Cyflare helps investigate suspicious login behavior, mailbox abuse, malicious rules, and account activity that may indicate unauthorized access.
Why do MSPs need help with phishing response?
Phishing and account compromise can move quickly from suspicious activity to fraud or data exposure. MSPs need visibility, investigation support, remediation guidance, and clear reporting.
Which Cyflare services support business email compromise protection?
Managed Email Security, Managed XDR, Managed SOC Services, Managed EDR, and Cyflare ONE all support business email compromise protection.
Stop suspicious inbox activity from becoming a client crisis
Cyflare helps MSPs investigate business email compromise, respond to account takeover, and give clients clearer answers when email and identity activity becomes suspicious.
